User Guide Documentation
Comprehensive guides for every access level of the MC Catalog & RFQ Portal — from system administration to public browsing.
Complete system control including seller management, discount approvals, reports, staff accounts, email configuration, and system logs.
Day-to-day operations: manage catalog, clients, RFQs, pricing, bulk imports, and website content. All client data visible.
Sales workflow for assigned clients only. Full RFQ and quotation powers within their book, read-only catalog, discount limits enforced.
Browse the catalog at your company's prices, build a quote cart, submit RFQs, review quotations, accept or reject offers.
Browse the public website without an account. View products, brands, categories, news, and contact details. No prices shown.
| Feature | Super Admin | Admin | Sales Person | Client | Public |
|---|---|---|---|---|---|
| Dashboard | ✓ All | ✓ All | Own clients | — | — |
| RFQs — view, quote, change status | ✓ All | ✓ All | Own clients | Own RFQs | — |
| Create RFQ for a client | ✓ All | ✓ All | Own clients | — | — |
| Submit RFQ (quote cart) | — | — | — | ✓ | — |
| Client management | ✓ Full | ✓ Full | View own | — | — |
| Reassign client seller | ✓ | — | — | — | — |
| Seller management | ✓ | — | — | — | — |
| Staff account management | ✓ | — | — | — | — |
| Discount approvals | ✓ | — | — | — | — |
| Price lists | ✓ Full | ✓ Full | Read-only | — | — |
| Catalog (products, categories, brands) | ✓ Full | ✓ Full | Read-only | Browse own prices | Browse, no prices |
| Bulk import | ✓ | ✓ | — | — | — |
| Website pages & news | ✓ Full | ✓ Pages & News | — | — | — |
| Site header/footer & SEO | ✓ | — | — | — | — |
| Reports | ✓ | — | — | — | — |
| Settings | ✓ | ✓ | — | — | — |
| Email manager | ✓ | — | — | — | — |
| System logs | ✓ | — | — | — | — |
| Client notifications | ✓ All | ✓ All | Own clients | Receive only | — |
| Push notifications | ✓ | ✓ | ✓ | ✓ | — |